Delivery

After You Place an Order

After placing your order, you'll receive a confirmation email listing all purchased items. Keep this email as it serves as your invoice and reference. Our production team will carefully build and quality-check your custom PC before passing it to our engineers for software setup and further testing and optimisations. The system undergoes thorough stability tests, is checked once more for quality, and then securely packed for delivery. We aim to dispatch orders within 3-5 working days, and you'll receive an update once dispatched.

Delivery, Collection and Options

Although we do not offer in-person collection or drop-off, we provide free next-day delivery to UK mainland addresses for PC-only orders and PC Bundle orders. Orders which include any of the following will be subject to a delivery fee:

·   Peripheral

·   Peripheral Bundle

·   Monitor (screen size width up to 34”)

Orders which include a separate monitor with a screen size width larger than 34” are subject to a higher delivery fee due to transportation requirements.

Most orders are shipped with DPD, offering a fully trackable service. If you provide a valid email address and mobile number, you'll receive a one-hour delivery window via DPD's Predict service. You can reschedule delivery easily if the original slot is inconvenient. customers in the Scottish Highlands and Islands, standard weekday delivery is £5.99. Most orders are shipped with DPD, offering a fully trackable service. If you provide a valid email address and mobile number, you'll receive a one-hour delivery window via DPD's Predict service. You can reschedule delivery easily if the original slot is inconvenient.

Warranty Information

Our warranty program includes 2 years of comprehensive return-to-base coverage. After this, we offer an additional 3 years of labour coverage, with customers responsible for parts and shipping costs. This provides a total of 5 years of protection for your system!